Shaping our digital future: Insights from the 2023/2024 Jisc survey

17 Dec 2024

We are listening to what people across the University have to say about their digital experiences and improvements they would like to see from the 2023/2024 Jisc Digital Experience Insights Survey.

Over 800 colleagues and students responded to the survey and provided responses around the convenience of digital technologies in their work and accessing online platforms and services off campus.

Professional Services colleagues generally felt positive about their digital working experience and the convenience of digital technologies in their work. Colleagues who deliver teaching and learning identified further improvements are needed to support them to access online platforms and services off campus and rated the support the University offers them to teach effectively using technology as poor or below.

Find out more here to see what people told us and how we’re supporting meaningful changes.

• Colleagues delivering Teaching and Learning
• Professional Services colleagues

What’s next?

We are already improving the University’s digital landscape through several projects. The survey data will inform the outputs of these projects to enhance the digital experience of students and colleagues.

Projects and available development opportunities include:

• The University is preparing to move to Canvas from Blackboard Learn by September 2025 to bring a modern and futureproof central learning environment (CLE) to students.
• The Jisc Discovery tool helps you self-assess your confidence and experience of different digital skills and technologies.
• LinkedIn Learning offers further development opportunities and provide recognition of digital and professional skills.
• Microsoft 365 Workshops provide peer support to colleagues to enhance skills with many of the commonly used Microsoft apps.
• Digital Wellbeing workshops explore how using technology can affect our wellbeing.

Have your say

Help us continue making improvements by completing this year’s survey and support the transformation of the University’s digital landscape.

• Does your role involve teaching or the curriculum? Click here to complete our teaching staff survey
• Or are you part of Professional Services? Click here to complete our PS staff survey

The survey takes around 10 minutes to complete and is open until February 2025. Your feedback will help us build on the developments to the University’s digital landscape.