Microsoft Teams Voice training video now available to view
22 Feb 2023
Whether you currently have a phone number or not, if you are on a relevant Microsoft staff licence, * you will receive a number this year within Teams Voice, as our University gets ready for the national switchover to internet phone calling
To help you get ready for the telecoms industry’s move to internet phone calling, we have recorded a recent training session to help you build confidence in using Teams Voice.
We are currently producing a version that will have the addition of BSL interpretation and will be able to share this with you soon.
How do I book onto a future training session?
Our next one-hour training session will take place in March and is bookable via Eventbrite:
Once you have completed your booking you will receive an email confirmation from Eventbrite, this will contain a Teams live event meeting link that will enable you to join the training.
What will I learn?
Teams Voice is very simple to use, and by the end of the session you should be able to:
- Access Teams Voice on multiple devices
- Understand and use Teams-to-Teams calls and Teams Voice calls
- Manage and organise call contacts
- Customise voicemail and call forwarding options
- Use the accessibility features available within Teams, (please note this section will include accessibility features that support voice only calls, BSL features are not applicable for Teams Voice).
Who will receive Teams Voice? *
- If you are based in the UK and have a staff Microsoft 365 licence, your external phone calls will move to Teams Voice.
- Where possible, you will retain your existing University phone number. If you do not have a University phone number, you will be given one.
- Please note the roll-out is only making changes in buildings where phone lines are provided by the University.
If for any reason you would like to opt out of receiving a phone number, please get in touch with the project team at Teams.Voice@manchester.ac.uk.
When will I receive Teams Voice?
The roll-out will be gradual, based on phone number order and will begin in March 2023.
When we are ready to provide you with Teams Voice you will be contacted directly with your individual transfer details. In the meantime, you can access our Microsoft 365 training and accessibility resources. This switchover is being managed by the External Calling (Teams Voice) Project.
Queries
- If you have any questions about how this project will impact you, please read our FAQs. If you cannot find an answer to your question, you can contact us at Teams.Voice@manchester.ac.uk.