Disengaged students

On occasion, students will drop out of contact with their course staff, or not engage with their course materials online. Whilst there may be perfectly legitimate reasons for this happening, our duty as staff is to err on the side of caution. For this reason, the Disengaged Students process has been developed in conjunction with schools across the University, to set out the steps to take if you have identified a student who has disengaged from their course.

Please follow the flowchart guide which is attached below, initially taking steps within your team to try and contact the student and assess if anyone else has had contact or has concerns. If you have followed the steps and still cannot make contact, you can refer the case to Advice and Response by using the online form here: Online CASE report form

Advice and Response will follow up on our end to try to make contact with the student, and if necessary, contact the Emergency Contact that the student has provided. We will pass on the specific messages that need to be communicated if we do make contact, and we will come back to you to confirm whether or not we have been able to reach the student, and any academic measures that may need to be considered or actioned, for example if the student may need to apply for Mitigating Circumstances.

Disengaged student flowchart 10_24‌‌    Advice and Response flowchart 10_24