Microsoft Teams

Guides and resources

Get started with Teams

The Microsoft 365 Help and Support site holds short bitesize videos and webinars covering the basics of Teams and how to use it at the University. Note that short videos on other applications to be used with Teams, such as PowerPoint are also available which explain how to present more effectively in Teams.

Additional Guides and resources, including links to Microsoft website information are supplied below.

Got a question that's not covered here? Our FAQs page might have the answer.

Please note: The University of Manchester is not responsible for the content of external websites.

Installing Teams for the first time

If you have a managed University computer you can download Teams from the Software Center, and for unmanaged/personal devices from the Microsoft website. Step by step instructions are available below. You can also login and use Teams online (in a web browser) if you don't want to download it.

External contacts 

Please note: that people outside the University (external contacts) can be invited to Teams meetings for video, voice calls and chat. For security reasons, sharing or downloading of files and other content is not enabled and they cannot be added to a group chat. It is also possible to hold video and voice calls and chat with individuals who use Skype for Business. This Microsoft comparison matrix supplies more details on what externals and guests are able to do.

Install Teams on Microsoft Windows

Install Teams on an Apple Mac

Download and install the app from Google Play

Download and install from the App Store

Creating new Microsoft Office files ready for collaboration in Teams.

Download from a channel, message or OneDrive folder

How Teams stores your chat files, and how to access them.

Working on the same file simultaneously with colleagues

Recover files which have been deleted

Share your documents for viewing or editing by colleagues

Create and format a post or announcement to start a conversation

Making and answering audio calls

Making and receiving video calls

Viewing or adding contacts

Join or schedule meetings

Best practice for making Teams meetings accessible to people who are deaf or hard of hearing

Tips and advice for accessible and inclusive Teams meetings and live events

Chatting one-to-one or in groups

Information on the full Microsoft 365 package

How to request a new Team, and guidelines for Team ownership

Please note that people outside the University (external contacts) can be invited to Teams meetings for video, voice calls and chat but for security reasons, sharing or downloading of files and other content is not enabled and they cannot be added to a group chat. It is also possible to hold video and voice calls and to chat with individuals who use Skype for Business.