Cyber incident - daily round up
12 Jul 2023
Today's key information - 12 July 2023
Key information
- A message from PJ Hemmaway, Director of IT
- Mandatory cyber and data protection training – complete before Friday, 14 July
A message from PJ Hemmaway, Director of IT
A huge thank you to everyone working on and supporting our response to the cyber incident. This is an ongoing major incident for our University and is being treated as such – it will unfortunately take some months to resolve our issues.
As our work continues to deal with the incident there will continue to be disruption to our IT services, and it is likely that disruption will be with little or no advance notice.
We will always work to minimise disruption for our University community, however due to our complex IT estate some of our actions may have unintended impacts on other systems or services. Where possible we will keep the IT service availability page on our website [https://www.itservices.manchester.ac.uk/help/serviceavailability/] updated, however if you discover that a system you use is unavailable or producing an error please can I ask you to log this with the IT Support Centre [https://www.itservices.manchester.ac.uk/help/], ideally by raising a ticket in the IT Support Portal, though you can also call. Informing our Support Centre is the quickest way to let us know about issues - the sooner we know about something, the sooner we can work on it.
Thank you for your continued patience and understanding as we respond to the cyber incident.
Mandatory cyber and data protection training
Given the current situation with the cyber incident, it is especially important for colleagues to understand data protection and cyber security.
Data Protection and Cyber Security training was made available in October 2022 for all staff to complete by the end of January 2023. If you have not completed the training in the last 12 months, you must do so by Friday, 14 July.
More information
- Mandatory Data Protection and Cyber Security training [https://www.staffnet.manchester.ac.uk/news/display/?id=29968]
Cyber incident guidance and support
All our latest information and guidance, including wellbeing support and FAQs, can be found at: