Communicating Welcome: What have students been told, and when?
11 Sep 2014
We send so much information to new students before, during, and after Welcome, it's hard to keep track of it: here's a guide to what they've been told so far
Please note that this only includes the central communications – students will have received additional information from Schools and Programmes, along with very specific details from services such as the Accommodation office.
| When | What | How |
| Before August | Exciting conversion information about central services and activities | eAdvantage email series – segmented by home or international, UG and PG |
| During August | Good luck and congratulations messaging around results period | Admissions Social Media channels: |
| Essential information about preparing to come to the University in the Orientation guide (international and EU only), Crucial Guide: Get Ready, and What’s On | Mailed directly to students’ home addresses, as recorded in the student system | |
| Emailed directly to students’ preferred email addresses | ||
| Staged information and advice about getting ready, Welcome, and the first weeks. | Welcome website for students | |
| Early September – pre-arrival | Final eAdvantage featuring highlights and final advice for the Welcome period | eAdvantage email - segmented by home or international, UG and PG |
| #HelloUoM social media campaign, designed to engage new students with the University, and highlight important information | Admissions and International Relations Social Media channels: | |
| During Orientation and Welcome | Essential and useful information about settling in to life at the University, and how to make the most of Manchester in the Crucial Guide: Welcome | Distributed by Schools and programmes in their student induction packs |
| Important information, advice and guidance in the first My Manchester News eBulletin | Delivered weekly, every Friday, to students’ University email addresses | |
| #AskMeUoM social media campaign, providing an online parallel to the Ask Me campaign across campus | Admissions, International Relations, and Student News social media channels: |
Further information
This is just a snapshot of the wealth of communications students have received, and will receive, over the Welcome period.
For a more comprehensive view of the central communications to students, visit the Welcome intranet site for staff at: