Book now for the problem solving and decision-making course
09 Jul 2013
One-day course on Wednesday, 7 August 2013 (9.30 – 4.30pm) at STDU, 2nd Floor Humanities Bridgeford Street.
Target audience
This course is aimed at staff or managers/team leaders within the university who wish to consider the process of problem solving and decision-making and acquire a number of basic tools and techniques that might be of use.
It is not suitable for people who are confident and/or experienced in problem solving and decision-making or those who have previously attended the ILM level 3 award or certificate in management.
Course overview
Everyone uses various approaches for problem solving and decision-making. This course provides an opportunity to review and apply a number of widely used basic problem solving and decision-making techniques and ideas including:
- Techniques for generating ideas about, and an over view of, issues e.g. mind-maps;
- Techniques for organising information e.g. task lists;
- Techniques for creative thinking/building a richer picture of an issue e.g. six thinking hats;
- Techniques to aid decision-making, e.g. decision matrix;
- The process of problem-solving and decision-making;
- Context and conditions for problem solving and decision-making
Course objectives
By the end of the course participants will be able to:
- Identify and appropriately use two or more problem solving and decision-making techniques;
- Explain and take account of contextual factors when undertaking problem solving and decision-making;
- Develop a plan to improve their work related problem solving and decision-making
How to book a place on the course
Book a place on the course online at:
If you experience any problems with the online booking system, contact:
- courses-stdu@manchester.ac.uk, quoting ‘TMS69’: ‘An introduction to problem solving and decision making’ in the subject line