You can view the progress or check if an issue has already been reported by visiting the Estate Helpdesk webpage. Filter your search by various options, including building (select Precinct Centre 2 for Crawford House).

More details are available on the Library intranet Spaces page.

For general cleaning issues, contact the building's House Services team. If you have a concern regarding the John Rylands Library, reach out to the Facilities team.

If an issue remains unresolved after a reasonable timeframe, please email the Library Spaces Coordinator, Ciaran Pook, who will escalate the matter to the Estates Liaison Officer.

Detailed information is available on the Library Spaces intranet page.

• Fit for purpose: Email the Library Spaces Coordinator, Ciaran Pook, who will coordinate with the Furniture Store and the Estate Liaison Officer.
• Not fit for purpose: Contact Ciaran Pook for advice. He will liaise with Simon Atkinson (Waste Coordinator) within three working days to arrange removal.

Report any temperature-related issues in your workspace by following the instructions under Report an issue (Estates Helpdesk).

Report any issues related to staff lockers directly to the Library Spaces Representative, Michael Stevenson.

For assistance with moving larger items, contact the Library Spaces Coordinator, Ciaran Pook. The Stock Operations team are only available for moving books.

All Library colleagues are responsible for reporting issues. If you find or are made aware of an issue, you should address it if safe to do so or report it via the Estates Helpdesk.

More information is on the Library intranet Spaces page.

Complete and submit a 'spaces and tech request' form.

More information can be found on the Library intranet Spaces page.

Check the Furniture4Reuse store for suitable items. If none are available, the Library Spaces Coordinator will check for availability across the University and, if necessary, obtain a quote for new furniture. 

• Staff areas: Checks are conducted by the Library Staff Spaces Representative, Michael Stevenson.
• Student areas: Customer Services colleagues perform frequent checks, reporting any issues via the Estates Helpdesk.