Issues using Blackboard Collaborate Ultra in China

Blackboard have provided some guidance on how to get the best experience when using Collaborate in China. Most of the information is common sense, but there may be some useful information for staff and students.

Some suggestions include:

• Use hardwired connections
• Turn off webcams to save bandwidth
• Limiting numbers in China to 25 per session
• Cloud or private VPN options being an effective tool for improving performance

You can read more detailed advice in External Collaborate China FAQ.