Technical Services Review

Overview

A review of Technical Services has taken place across the University. It aimed to strengthen our technical structures to provide a more future focused, agile service that operates across historical and organisational boundaries, and take a more integrated view of the research and teaching requirements of the University overall.

With just over 20 Technical Services colleagues, the Humanities review took a more ‘light touch’ approach than the other Faculties. With no plans to reduce the number of roles, our focus was on understanding what our Technical Services colleagues, and those who benefit from their expertise, would hope to see from the Service going forward.

Review aims

The Review aimes were:

To strengthen our technical structures to provide a more agile, sustainable and sector-leading technical service for the disciplines within the Faculty, while maintaining current staff numbers.
To ensure the service operates across organisational boundaries.
To enhance the visibility and expertise of our technical staff.
To support the development and career progression of our technical staff.
To take a more integrated view of the research and teaching requirements of the University overall.

How staff engaged with the review

Following a briefing to our Technical Services Staff on Tuesday, 8 February 2022 the Technical Services Review Group (TSRG) initiated a series of engagement exercises over March and April 2022 to gather essential views on the then, current service offering and how we could support our Technical Services staff. This included:

initial briefing to key stakeholders;
invitation for all Technical Services staff and key stakeholders to complete brief online surveys;
engagement workshops for Technical Services staff and key stakeholders.

The TSRG encouraged all staff who have an interest in Technical Services across the Faculty to submit their views.