FBMH Technical Services Review

The Faculty of Biology, Medicine and Health first commissioned a review of Technical Services in late spring 2020 to ensure this area of Professional Services (PS) was fit-for-purpose to support our Teaching and Research requirements, both now and in the future. This is in line with other reviews across PS such as the Student Experience Programme (SEP), and is underpinned by the four PS Purpose and Vision pillars, Service Excellence, Sustainability, Inclusivity and Agility.

The Review was paused in early 2022 to allow for the recruitment of a Head of Technical Operations, a post which started in January 2023.

We recognise that the protracted period over which the Review has been underway has created uncertainty and concern for both technical and academic colleagues. However,  before re-launching the Review we felt it important to re-examine our principles, drivers and scope to ensure that they aligned with our Faculty objectives. For this reason, a thorough engagement process was, and continues to be undertaken to ensure that the voices of all stakeholders are heard and taken into consideration and in September 2023 the Faculty Leadership Team approved the underlying objectives for the Review. We also recognise the vital roles and contributions our technical staff make and want to ensure that our approach is fit for purpose. The gathering of underpinning data to support this process takes time and input from a variety of sources and we want to be as thorough as possible, rather than rushing to quick solutions.